I received Units as a Reward for Missions, Alliance Missions, and Tournaments. Where did they go?

Units you receive as a Reward for Missions and Tournaments are sent directly to your Base. This happens as soon as th...
Votes: 3
Comments: 0

Why haven't I received my Reward Bundle for the Alliance Mission?

Alliance Missions are an essential part of the game. The purpose of these Missions is to reward players for their tea...
Votes: 1
Comments: 0

I was banned from the Alliance Chat. Why?

Your Alliance Chat is moderated by the Alliance Marshal and/or certain authorized Alliance Members. Bans are issued a...
Votes: 1
Comments: 0

Our Alliance downgraded an enemy Alliance HQ but we still can't upgrade our own. Why?

This mostly happens if you downgrade the rival Alliance HQ at the incorrect time. For downgrades of other HQs to coun...
Votes: 3
Comments: 0

I reached the Top 10, but I still cannot add the Tempest to my Color Guard. Why?

You need to have featured in the Weekly Rankings AND to have stayed in the Top 10 until the end of the week in order ...
Votes: 3
Comments: 0

I collected Resources from a Resource Cache, but I did not receive my Reward from the Mission. Why?

Please check which type of Resource you collected from the Cache. You need to collect a specific type of Resource in ...
Votes: 0
Comments: 0

Why did I receive no Resources from my last Raid?

You will receive zero Resources from successful Raids in only two cases:- You have reached your Raid Limit (the numbe...
Votes: 0
Comments: 0

Why did I not receive any Points for the Operations Tournament?

You can only receive Operations Tournament Points for Operations completed during an active Operations Tournament.You...
Votes: 0
Comments: 0

My Diamonds disappeared for no reason. Why did this happen?

Sometimes players purchase items with Diamonds by accident. ALWAYS read notifications before confirming an action, in...
Votes: 0
Comments: 0

Why haven't I received a Tournament Reward?

You will not receive a Tournament Reward in the following cases:1. You didn't manage to earn the minimum required num...
Votes: 0
Comments: 0

How do Special Ops work?

Special Ops allow you to earn valuable Units, Hero Gear, and Experience Points. The following article is designed to ...
Votes: 2
Comments: 0

Why has my reward for the Multiplier Tournament not been multiplied?

When a Tournament finishes, you will see your Reward by tapping on the Tournament in the Events window. In the case o...
Votes: 0
Comments: 0

Where can I find my Daily Roll Call Reward?

Diamonds received from the Daily Roll Call are stored in the “Resources” tab of your Inventory. Simply tap on the &qu...
Votes: 0
Comments: 0

Why did I suffer such massive losses in Battle?

The outcome of any Battle is determined by the overall strength of the armies on each side of the conflict. Factors i...
Votes: 0
Comments: 0

I dispatched Units to attack another Commander, but they returned without battling. What happened?

Your Units will return to your Base without attacking a hostile Commander or Alliance in the following cases:1. Your ...
Votes: 0
Comments: 0

My Units did not attack/capture/spy on the Resource Cache. Why did this happen?

Any Units you send to a Resource Cache will be returned to your Base if any of the following situations occur while t...
Votes: 0
Comments: 0

Where are the Units that I dispatched to the Resource Cache?

If a Resource Cache Capture attempt is successful, any surviving Units will remain at the Cache and gather Resources....
Votes: 0
Comments: 0

According to the Alliance Center Statistics, some of my Units are missing. What happened?

You can check the Defensive and Offensive Strength of your army – and that of the other Commanders in your Alliance (...
Votes: 0
Comments: 0

How can I find my missing Units?

If you think you have lost Units, tap on the “Squads” tab in your Action Panel. Here, you will see the places your Un...
Votes: 0
Comments: 0