If you have forgotten your login information, you may use the "Forgot Password" option to recover it. You will then be taken to a new page where you’ll be prompted to enter your email address. Make sure you enter the same email address that you used while creating your Plarium ID. A password reset request will then be emailed to you.
Articles in this section
- How do I save my game progress?
- How do I find my ID?
- Why can't I update the game?
- I received a Gift from Amelia / reward for a Quest, but can't find the Units I got! Where are they?
- What are Gateways?
- How do I relocate my Castle?
- Are there any ways to develop my Castle faster?
- I'm new to the game. How do I start playing?
- I can't access my Castle! What do I do?
- How do I transfer my game progress onto another device?